Featured Project Online Booking

A booking layer that sits on top of dental practices' existing legacy practice management systems, proven across 5 different systems in Europe, letting patients book appointments online without practices replacing their back-office software.

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A happy lady with a computer, representing the ease of online booking

Project Overview

Summary

Rather than asking practices to rip out and replace their back-office software, the booking system is built to integrate directly with the legacy practice management systems they already run. It handles scheduling, availability, and appointment confirmations behind the scenes, no matter which system sits underneath. The project involved designing a user-friendly interface, building and maintaining adapters for each practice management system, and ensuring secure data handling throughout.

Screenshot of the online booking system interface

Integration & Customization

Dental practices don't want to rip out the practice management system they've run their business on for years — so the booking system was built to sit on top of it instead of replacing it. It's now proven in production against 5 different legacy practice management systems across Europe, each with its own data model and quirks, and the integration layer keeps being extended as new systems come on board. The booking widget itself is meant to seamlessly integrate into any website, and is customizable to colors and design.

It also comes with several different widget versions, for easier booking on certain treatment types.

See the booking system live →

5

Legacy practice management systems supported, and counting

Powering booking on 100+ practice websites

Comprehensive Lead Tracking

Understanding where your patients come from is crucial for effective marketing. Our booking system includes sophisticated lead tracking that captures every touchpoint in the patient journey.

The system tracks referral sources, campaign parameters, and user behavior to give you complete visibility into which marketing channels are driving actual bookings.

Every booking is tagged with its origin, whether it's organic search, paid advertising, social media, or direct traffic.

With full Google Tag Manager integration, you can fire custom events, track conversions, and connect booking data to your entire analytics ecosystem.

Source Attribution

Track exactly which channels bring in bookings

GTM Integration

Connect to your entire analytics stack seamlessly

Campaign Tracking

Measure ROI on every marketing initiative

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